Customer Experience Management and Design You are required to conduct primary research by interviewing a relevant employee from a company of your choice within the service industry. The interview can be conducted either face-to-face or online. Your interviewee should work in a service-related role or department (e.g., frontline, customer experience, or service quality). The interview will serve as primary research for your analysis of the […]
Bomb Threat Incident Management Plan Assignment Overview Plan Requirements A detailed and viable Bomb Threat Incident Management Plan is to be developed covering the following areas: Emergency Response Samples: Bomb Threat Issues PurposeA bomb threat incident management plan requires several important factors to be considered to ensure complete protection from such threats. This particular bomb threat incident management plan is aimed at providing details procedures […]
International School Security Planning – Jurong East 1. Project Overview An International School (IS) has been proposed at Jurong East, a 10-minute walk from Jurong East MRT station. The IS consists of 2 four (4) storey buildings. Children of key appointment holders (from overseas countries) are enrolled in this school. 2. Campus Site Details And Provisions General Site Features: Building Space Allocation: Building 1 Basement […]
Digital Disruption in the Financial Service Industry This assignment is an individual coursework report based on a case study of a FinTech company or a traditional bank undergoing digital transformation, assessing the impact on the financial service industry. Details of the task Sample Strategy Answers: Disruption in Financial Services Industry DBS Bank Singapore, Implementing Digital Transformation Strategies The topic that has been selected as a […]
Case 1: NETFLIX’s Strategic Evolution and Competitive Positioning Introduction Netflix Inc., founded in 1997, has transformed from a DVD rental company into the world’s leading subscription-based streaming entertainment platform. As of 2023, Netflix operates in over 190 countries with a subscriber base exceeding 260 million globally. The company’s strategy revolves around continuous innovation in content creation, geographic expansion, data-driven personalization, and platform optimization to maintain […]
Security Proposal for American International School The project assignment report format shall include the following: Sample Answers: Security Proposal for AIS at Woodlands Introduction The proposal by American Embassy in Singapore indicates that they aims to develop a new American International School (AIS) in Woodlands. It will be a four storey academic building that will be surrounded by residential and natural elements. This will result […]
Assignment Topic: Corporate Counterintelligence According to Strauss (1999), corporate counterintelligence is the other side of competitive intelligence because it represents the process by which companies defend their internal information. The classical counterintelligence process at all levels includes four steps (USMC, 2007, p. 1-5): Businesses can easily become targets of foreign intelligence organizations, competitors, or corporate spies. According to Steve Whitehead, a lifelong security expert in counterespionage, methods of […]
Tort of Negligence, Why and When it is Applicable Tort of negligence is applicable when careless action by one person causes harm to another person and the injured party has the legal basis to apply for compensation. Let’s understand the tort of negligence by using a case study between Kris and Kevin by applying Singaporean law. Tort of Negligence Case Study On a Sunday morning, […]
Business Expansion Decision Analysis Through Case Study Decision related to business expansions are crucial as they require proper planning across different strategic areas including decisions related to marketing mix, HR strategy and financial planning as well. Let’s understand this through the case study of Fresh Delights. Fresh Delights Case Study on Business Strategy And Planning Fresh Delights is a bakery chain that sells a variety […]
Analysis on Marriage Using Statutory Provisions and Case Laws Question 1Max and May had been co-habiting for more than 10 years (in various rented premises), and subsequently decided to solemnise and register their marriage on 1st January 2025, as they wanted a child, but only to hold the customary ceremony on 1st June 2025, as the new flat that they have applied for would only […]
